Privacy policy

Renew Real Estate Group, LLC (“Renew,” “we,” “us”) operates renewregroup.com. This policy explains what information we collect, how we use it, who we share it with, and what choices you have.

You are in control. You can contact us, correct your data, or unsubscribe at any time at admin@renewregroup.com.

• Form submissions. When you fill out any form on this site (seller intake, investor criteria, builder project, general contact, newsletter, insight feedback), we collect the fields you submit. That includes name, email, phone, and the content you provide.
• Technical data. Browser user-agent, IP address, referrer URL, and the page you submitted from. Stored alongside each submission so we can diagnose errors and block abuse.
• Usage analytics. When analytics are enabled in production, we collect anonymized pageview and event data through Vercel Analytics and PostHog. No personally identifying information is collected unless you submit it through a form.
• Cookies. Strictly necessary cookies for session state plus analytics cookies where enabled. No advertising cookies are set by this site today.

• To respond to your inquiry, route your criteria to our investor network, or represent your transaction.
• To send you transactional messages about active conversations with our team.
• To send you opt-in communications (insights digest, market updates) only if you have subscribed. You can unsubscribe any time.
• To improve the site through aggregated usage analytics.
• To comply with our legal obligations, including Idaho Real Estate Commission record-keeping requirements.

Providing a phone number or submitting a form does not by itself authorize text messages or phone calls. You choose whether to receive inquiry-related communications and marketing communications using separate, unchecked, optional consent boxes. Policy acknowledgment is separate from these choices. You can submit your inquiry without consenting to texts or calls.

If you opt in to inquiry-related communications from Renew Real Estate Group, LLC, messages and calls may include property details, responses to your real estate inquiry, and appointment confirmations. If you separately opt in to marketing, messages and calls may include property offers, promotions, and other real estate-related marketing. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help, or contact us at admin@renewregroup.com. Consent is not a condition of purchase.

Your personal information, including mobile numbers, will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties, except service providers that process this information solely to deliver and support our messaging on our behalf. These providers may not use it for their own marketing. Transaction-related disclosures described below do not include permission to use your SMS consent for another party's marketing.

We retain a record of your choices, the disclosure version and wording, submission time, submitted phone number, and source page alongside your inquiry. See our Terms & Conditions for messaging terms.

• Renew team members and licensed agents. Form submissions route to Renew's Attio workspace, where authorized team members can review the inquiry and follow up.
• Service providers. Supabase (database), Attio (customer relationship management), Vercel (hosting), PostHog (analytics), Sentry (error monitoring), and, when configured, Resend or Slack for operational notifications. These providers process information only to perform services for Renew under their applicable terms and privacy commitments.
• Transaction parties. If you engage Renew on a specific transaction, we share information with the counter-party and their counsel as required by the transaction and Idaho real estate law.
• Legal compliance. We disclose data when legally required (subpoena, court order, IREC audit, or similar).

• Access. Request a copy of the data we hold about you.
• Correction. Request correction of any inaccurate information.
• Deletion. Request deletion of your data, subject to records we must retain for legal or regulatory reasons (Idaho real estate records retention, for example).
• Opt-out. Opt out of marketing at any time. Reply STOP to any text, click unsubscribe on any email, or contact us directly.

Form submissions are retained for as long as necessary to serve you and to meet our legal record-keeping requirements. Transaction records are retained per Idaho Real Estate Commission rules (typically no less than three years from close). Analytics data is retained in an anonymized form per vendor defaults.

All traffic to renewregroup.com is encrypted in transit (HTTPS). Form submissions are stored in an access-controlled Supabase database with Row-Level Security. Attio access is restricted to authorized Renew workspace members, and server credentials are not exposed to the public site.

This site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If we make material changes, we will post the updated policy here with an updated effective date and notify subscribers by email.

Questions about this policy or requests about your data can be sent to admin@renewregroup.com or by calling (208) 654-6058.

Legal-notice requests may be sent through the published email or phone channels above.